Pharmacy chains of Great Britain came to the conclusion about necessity to close their branch stores and invest the released funds in online services.
This is a direct consequence of decreased financing by the Government. Pharmaceutical institutions, whether big or small, have to review their business models to increase operational efficiency and also to get adapted to upcoming changes.
For example, LloydsPharmacy chain announced that 190 of its 1 600 stores in England will be closed because they are no longer considered “commercially viable”.
However, the management is not so pessimistic about these events unlike their employees. Announcing the news, the managing director at Celesio UK owning this pharmacy chain, said that pharmacies needed to adapt to changing societal trends and take advantage of the opportunities digitalisation offers patients. According to him the switch to online services will better correspond with the needs of people and even anticipate them: “This is the beginning of a transformation for our business in functional structure that will combine the accessibility of our physical pharmacies, the customer convenience of digital channels and skills of our pharmacists. All these let us provide a broader range of healthcare in all conditions.”
Source: pharmaceutical-journal .com

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